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TSC services

30/July/2021

This week I would like to provide an overview of some of the main programs and services offered by the Tully Support Centre.

Information, Advice, and Referral

A core role of the TSC is to provide information about services delivered by the TSC, government, and non-government organisations, in our community. TSC support staff work with you to understand your issues and link you with the appropriate services that will support you to make positive changes in your life.

Advocacy

TSC support staff are able to support you in ensuring your rights as a member of our community are upheld. We can advocate on your behalf to other services, government departments, the Council, insurance companies, etc. 

Domestic and Family Violence Service

The Cassowary Coast Domestic and Family Violence Service (CCDFVS) provides support, therapeutic counselling, and court support for women and children affected by Domestic and Family Violence (DFV).

The CCDFVS works to improve the safety of women and children, while addressing the long-term impacts of DFV. The CCDFVS can provide assistance in developing options to remain safely in your home, close to social and community supports, including friends and family, school, and work.

We understand confidentiality keeps you and your family safe! We respect your right to privacy, and we do not discuss your information with anyone without your consent.

DFV Court Support

The CCDFVS provides weekly court support in Innisfail (Tuesdays) and Tully (Thursdays)

Court support can provide:

  • assistance preparing applications
  • information regarding court processes
  • emotional support during court attendances
  • advocacy with court staff and police

CCDFVS court support services do not provide legal advice.

Supporting Families

The TSC believes that respectful, positive, targeted, and individualised engagement is essential when supporting families through difficult times. Our support staff work with vulnerable and at-risk families to strengthen their capability, parenting skills, and resilience.

This strengths-based approach works with the family to:

  • identify and build on their strengths
  • identify and create plans to achieve goals
  • develop tools to better cope with situations
  • link with other services and community, and
  • help their voice be heard

Emergency Relief

The Emergency Relief (ER) Program is designed to assist members of our community in times of crisis. This assistance can be in the form of food, fuel, or pharmacy vouchers; assistance with school fees and school supplies, as funding allows. The Emergency Relief program is available by appointment.

The ER program is funded entirely by donations from the community, fundraising, and by Angelcare Tully.

Centrelink Support

The TSC Centrelink support worker is available Monday to Thursday, from 9am – 1pm and 2pm – 4pm. The Centrelink support worker can assist you with completing claims, registering for online services, uploading documents, and proof of identification. Centrelink self-service access to phones and computers is available during normal opening hours.

Tully Youth Centre

The Tully Youth Centre (TYC) is a safe place for all young people aged 10 – 17 years. It has great equipment, free food, regular activities, and is fully supervised. The TYC is open Tuesday to Thursday after school and on school holidays. The TYC is located in the Tully Showgrounds.

The Tully Support Centre is funded by the Queensland Government and services communities throughout the Cassowary Coast. 

The Tully Support Centre is located at 54 Bryant Street in Tully, opening hours are Monday, Tuesday, and Thursday from 9am to 1pm and 2pm to 4pm, and Wednesday from 9am to 1pm and  2pm to 6pm.To register your interest or more information about groups and other services, please call 40 681 004, check the Tully Support Centre online at www.tullysupportcentre.com.au, or follow us on Facebook “Tully Support Centre Inc.”.

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